Cultural Blindness

Earlier this year I attended a Ludovico Einaudi concert at the Barbican Centre. It was a fabulous concert and the sound quality was exquisite. The Barbican Centre, now a Grade II listed building, opened in 1982 and is one of London’s best examples of brutalist architecture. The facilities at the centre are, on the whole, excellent, but for the first time that I can remember, my attention was drawn to a fundamental customer design flaw, and a great example of Cultural Blindness.

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